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Answers for VersaCarte products, studio services and Labs tools. Full articles live on the help center.
We typically reply within 2–3 business days.
Frequently asked questions
How long does a typical project take?
Landing pages ship in 1 to 2 weeks. Mobile apps and web platforms usually run 6 to 12 weeks depending on scope. IoT systems vary and we provide a milestone timeline after discovery.
Do you work with clients outside my country?
Yes. We are a remote-first studio and work with businesses across Europe, Africa, the Americas and Asia. We align with your time zone and communicate asynchronously when needed.
What happens after the project is delivered?
You receive documented source code, deployment credentials and a handoff session. Retainer packages are also available for ongoing maintenance, hosting and feature work.
Do you integrate payment gateways?
Yes. We regularly integrate Stripe, Paystack, Flutterwave, M-Pesa and other regional payment providers and we design flows for variable connectivity and diverse devices.
What is your payment structure?
Typically 40% to start, 40% at the midpoint milestone and 20% on delivery. Productized services are 50/50 and retainers are billed monthly in advance.
Can you work with our existing team or codebase?
Absolutely. We can augment your team, audit existing architecture or take over a stalled project. Discovery calls are free and help us assess fit.
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